Membership Mindset: Think Member Not Customer

A talk by Neil Smart
Director, SubTriber

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About this talk

A short presentation from Neil outlining what a membership mindset is. How we can apply a different way of thinking around our traditional customers which improves; our relationships with them, how they feel about our business and of course attain that coveted monthly recurring revenue that stabilises our business.

After the presentation we will open it up for discussion with a panel and questions from the audience.

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